Terms of Service
From everyone at GoPowPow.com, thank you for using our products! We built them to improve our own life,
and hopefully it'll help yours as well.
When we say “Company”, “we”, “our”, or “us” in this document, we are referring to owners of GoPowPow.com.
When we say “Services”, we mean any product provided on GoPowPow.com, whether delivered within a web browser,
desktop application, mobile application, or another format.
When we say “You” or “your”, we are referring to the people or organizations that own an account
with one or more of our Services.
We may update these Terms of Service in the future.
Typically these changes have been to clarify some of these terms by linking to an expanded related policy.
Whenever we make a significant change to our policies, we will also announce them on our company blog.
When you use our Services, now or in the future, you are agreeing to the latest Terms of Service.
That's true for any of our existing and future products and all features that we add to our Services over time.
There may be times where we do not exercise or enforce any right or provision of the Terms of Service;
in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.
If you violate any of the terms, we may terminate your account. That's a broad statement and it means you need
to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work,
and keeping an open door to your feedback.
You are responsible for maintaining the security of your account and password. The Company cannot and will not be
liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted and activity that occurs under your account.
That includes content posted by others who either: (a) have access to your login credentials;
or (b) have their own logins under your account.
You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
Payment, Refunds, and Plan Changes
If you are using a free version of one of our Services, it is really free: we do not ask you for your credit card
and — just like for customers who pay for our Services — we do not sell your data.
For paid Services that offer a free trial, we explain the length of trial when you sign up.
After the trial period, you need to pay in advance to keep using the Service. If you do not pay,
we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen
for a while, we will queue it up for auto-cancellation.
If you are upgrading from a free plan to a paid plan, we will charge your card immediately and your billing cycle
starts on the day of upgrade. For other upgrades or downgrades in plan level, the new rate starts
from the next billing cycle.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required,
we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities.
Otherwise, you are responsible for payment of all taxes, levies, or duties.
Cancellation and Termination
You are solely responsible for properly canceling your account. Within each of our Services, we provide
a simple no-questions-asked cancellation link.
An email to cancel your account is not automatically considered cancellation. If you need help cancelling your account,
you can always contact us.
All of your content will be inaccessible from the Services immediately upon cancellation.
Within 30 days, all content will be permanently deleted from active systems and logs.
Within 60 days, all content will be permanently deleted from our backups. We cannot recover this information
once it has been permanently deleted.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately,
and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
We have the right to suspend or terminate your account and refuse any and all current or future use of our Services
for any reason at any time. Suspension means you and any other users on your account will not be able to access
the account or any content in the account. Termination will furthermore result in the deletion of your account
or your access to your account, and the forfeiture and relinquishment of all content in your account.
We also reserve the right to refuse the use of the Services to anyone for any reason at any time.
We have this clause because statistically speaking, out of the hundreds of thousands of accounts on our Services,
there is at least one doing something nefarious. There are some things we staunchly stand against and this clause
is how we exercise that stance.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer
will result in immediate account termination.
Modifications to the Service and Prices
Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services
because we think it could be better or we decide to close new signups of a product.
We reserve the right at any time to modify or discontinue, temporarily or permanently,
any part of our Services with or without notice.
Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers
from those changes. However, we may choose to change the prices for existing customers. If we do so,
we will give at least 30 days notice and will notify you via the email address on record.
We may also post a notice about changes on our websites or the affected Services themselves.
Uptime, Security, and Privacy
Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis.
We do not offer service-level agreements for most of our Services but do take uptime of our applications seriously.
We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage
of other customers of the Services. Of course, we'll reach out to the account owner before taking any action
except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
We take many measures to protect and secure your data through backups, redundancies, and encryption.
We enforce encryption for data transmission from the public Internet. There are some edge cases where
we may send your data through our network unencrypted.
When you use our Services, you entrust us with your data. We take that trust to heart.
We as humans can access your data for the following reasons:
To help you with support requests you make. We'll ask for express consent before accessing your account.
On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts
when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data,
we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases,
we aim to fix the root cause as much as possible to avoid the errors from reoccurring.
To safeguard GoPowPow.com. We'll look at logs and metadata as part of our work to ensure the security
of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report
To the extent required by applicable law.
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage,
and related technology required to run the Services.
Copyright and Content Ownership
The names, look, and feel of the Services are copyright© to the Company. All rights reserved.
without express written permission from the Company. You must request permission to use the Company's
logo or any Service logos for promotional purposes. Please email us
requests to use logos. We reserve the right to rescind this permission if you violate these Terms of Service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services,
or access to the Services without the express written permission by the Company.
You must not modify another website so as to falsely imply that it is associated with the Services or the Company.
Features and Bugs
We design our Services with care, based on our own experience and the experiences of customers who share their time
and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees
that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our Services inevitably
have some bugs. We track the bugs reported to us and work through priority ones, especially any related
to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free Services.
We mention liability throughout these Terms but to put it all in one section:
You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or
to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or
exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other
intangible losses (even if the Company has been advised of the possibility of such damages), resulting from:
(i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services
resulting from any goods, data, information or services purchased or obtained or messages received or transactions
entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data;
(iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service
or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other
theory of liability.
In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out,
that's on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business;
investments in security, infrastructure, and talent; and in general giving a damn. If you choose to use our Services,
thank you for betting on us.
If you have a question about any of the Terms of Service, please contact us.